📞 Contact Us
We’re here to help! Give us a call at 0800 MAXSHOP (0800 629 7467) our team are on call Monday – Friday: 9 AM – 5 PM NZST.
If you are calling outside of buisness hours or are unable to get through to us, please leave a detailed message with your name and contact number.
🕒 Response Times
We strive for efficient service and our team aims to respond to all enquiries by the next working day. During busy promotional & sale periods please allow up to two working days for our team to get back to you.
📅 Business Hours
Our standard Head Office buisness hours are Monday – Friday: 9 AM – 5 PM NZST.
However, our in-store teams are always happy to help with any situation, if for some reason they are unable to assist they will direct you to our Customer Care team.
🏢 Head Office Contacts
- New Zealand: Max NZ Head Office – +64 9 304 0995
- Australia: Max NZ Heaad Office – +61 2 9139 6926
Alternativley, you can reach out to us at customer.services@max.co.nz.
We look forward to assisting you! 😊