You can choose to use either DHL Express or NZ Post to deliver your International online orders.
NZ Post Delivery:
We use NZ Post International Courier (Tracked) has a usual shipping time of 2–6 working days.
If you have a parcel you want to track, simply click the link and enter your tracking number at https://www.nzpost.co.nz/tools/tracking
DHL Delivery:
All international orders dispatched by DHL follow these delivery times.
Zone A: Australia |
Zone B: South Pacific |
Zone C: East Asia & North America |
Zone D: Europe |
Zone E: The rest of the world |
1-3 days |
10-15 days |
10-15 days |
10-15 days |
10-15 days |
If you have a parcel you want to track, simply click the link and enter your tracking number at
https://www.dhl.com/nz-en/home/tracking.html.
Dispatch Times:
Orders placed before 1pm on weekdays will be dispatched the same day.
Orders placed after 1pm Mon-Thurs will be dispatched the next working day.
Orders placed Friday after 1pm and on weekends will be dispatched Monday.
Note: Dispatching that would occur on public holidays, will be dispatched the next working day. Infrequently we may source stock from stores, which will incur 1 additional day dispatching time.
*Any applicable taxes or duty charges are to be paid by the recipient of the package.
** It is important to note that all stated delivery times are approximate and subject to variations.