We currently use NZ Post to deliver all our New Zealand online orders. If you have a parcel you want to track, simply click the link and enter your tracking number on www.nzpost.co.nz.
NZ Post strives to deliver in 1-3 working days to all non-rural places in New Zealand (+2 business days for rural) provided that the order is placed before noon (NZST) on weekdays, excluding public holidays.
You can also use our 'shop by store' feature online to shop only what's available at your closest store.
Then you can use click and collect to allow for collection within a few hours*
If you urgently need an item, get in touch with your nearest Max store or contact our Customer Care Team directly.
** It is important to note that all stated delivery times are approximate and subject to variations.
If all of your items are not available in one location, your order may be split into separate shipments. This will be noted on any dispatch notifications you receive and you will not be charged for any additional postage fees.
This information will be communicated to you through the dispatch notifications you receive.