Shipping, Delivery, Click & Collect

Click & Collect

• How does Click & Collect work?
• When will my Click & Collect order be ready?
• Shopping online with our Available Near You feature

Problem with my delivery

• What should I do if my order has not arrived?
• What do I do if an item in my order is faulty?

Edit Order

• How do I cancel my order?
• How do I change the delivery address on my order?
• Can I change an existing order?

NZ Delivery

• NZ Post + Delivery Times
• What are the delivery costs?
• How can I track my order?

International Delivery

• DHL + Delivery Times
• How can I track my order?
• International Shipping Zones