We currently use DHL Express to deliver all our International online orders. If you have a parcel you want to track, simply click the link and enter your tracking number at https://www.dhl.com/nz-en/home/tracking.html.
All International orders dispatched with DHL follow these times.
| Zone A: Australia | Zone B: South Pacific | Zone C: East Asia & North America | Zone D: Europe | Zone E: The rest of the world |
| 2-6 days | 10-15 days | 10-15 days | 10-15 days | 10-15 days |
If you urgently need an item, get in touch with your nearest Max store or contact our Customer Care Team directly.
*Any applicable taxes or duty charges are to be paid by the recipient of the package.
** It is important to note that all stated delivery times are approximate and subject to variations.
If all of your items are not available in one location, your order may be split into separate shipments. This will be noted on any dispatch notifications you receive and you will not be charged for any additional postage fees.
This information will be communicated to you through the dispatch notifications you receive.